Real-time medical team communication

Komed Health is the stepping-stone to digitalising clinical communication and care-coordination in a secure and compliant way.  

Co-developed with Medical Practitioners, Doctors and Nurses

Our team works closely with healthcare providers to tailor our platform’s functionalities to modern clinical processes and the needs of health professionals.

We conducted over 3’000 hours of comprehensive research in more than 30 hospitals across 10 countries, discovering that medical teams experience inefficient communication and slow response times, hindering their ability to provide top-notch medical attention.

Medical teams use various communication channels, including unofficial apps like WhatsApp, causing disjointed communication. Our experts identified the key features required to improve communication, leading to the development of an easy-to-use, real-time messaging platform with access to patient medical information. This platform is quickly adopted by medical professionals across the continuum of care.


Doctors brainstorming during meeting as team in workshop

Komed Health Platform is Secure and Reliable

Komed’s platform uses highly secure and certified encryption technology for 100% safe and reliable communication. It provides immediate and secure access to sensitive medical information, hosted in the cloud, either in Switzerland or the EU, or on-premises at the healthcare center. Patient data is confidential and accessible only to approved users.

The platform is compatible with mobile and desktop devices and requires two-factor authentication for strict patient confidentiality. By using Komed, medical teams eliminate the use of insecure communication methods and avoid lost paper records. Users can track communication and receipts to ensure accountability and double-check essential information.

Komed Seamlessly Fits with  Existing Healthcare Systems

Komed seamlessly integrates with existing healthcare systems, unlocking the full value of EMR (electronic patient record) for faster care processes. Important notifications are delivered to the right team members on their preferred device at the right time.

Komed’s scalability enables it to address various use cases in healthcare organizations, ensuring broad adoption. Even a single integration point with the EMR can revolutionize communication, such as sending notifications to doctors when critical lab results or CT scans are available for a patient. Bidirectional integration pushes the entire chat history back into the EMR.

Communication workflow mapping streamlines admissions and discharges, improves patient handoffs, and enables real-time response to patient needs, leading to significant increases in productivity and cost savings.

background image of a group of with copy space

Komed is for Now and For the Future

At Komed Health, we don’t just provide technology and walk away. We take a holistic approach to simplify and streamline communication through software, constantly updating to adapt to changes and advances in the medical industry.

Our vision is to replace the complexity of multiple communication systems with a single platform that drives clinical communication, ultimately improving patient outcomes and accelerating care delivery.

One Easy-to-Implement Platform that Works from Anywhere

The Komed Health messaging platform is both powerful and easy to use. It seamlessly integrates with most hospital and healthcare facility systems, making it up and running in no time at all.

With its fast, smart, and secure messaging features, healthcare professionals can easily access the platform on iOS, Android, and Desktop.

We offer a flexible and efficient implementation service tailored to your facility’s specific needs, ensuring a quick and smooth start-up.

Fewer interruptions
Time spent to find specialist
days average hospitalization
shorter patient waiting time

Save Time and Costs, improve Patient Care

The Komed Health platform is used in 25 hospitals and healthcare facilities to improve communication between medical teams, allowing more time for patient care and less for administrative tasks.

Our studies show a 50% reduction in calls/ interruptions and up to 20% time savings in finding the right people to discuss patient cases.

In addition, the platform can increase revenue by boosting patient throughput. Studies* show 0.77 fewer hospital days, up to 4 hours saved for nurses, and up to 50% shorter patient wait times, with up to 80% fewer emails and phone calls.

A successful roll-out
"An easy-to-deploy and easy-to-use but nevertheless secure messaging app is desperately needed in healthcare facilities. Komed Health allows our employees to easily communicate and exchange real-time information without being scared that the data is somewhere in US.“
Michele Marazza
Lead Process Development, EOC Cantonal Hospital Ticino
Secure information exchange
“I love the Komed app. Since we use it, ​ our communication improved and can coordinate tasks among us much faster.”
Nurse Surgery
EOC Cantonal Hospital Ticino​
Faster information flow
“Using Komed Health we could rapidly transfer imaging findings from Radiology to the treating physicians and caregivers, to support their treatment decision process. On the other hand we can receive valuable information to improve the quality of our reports. All in all this may significantly save valuable time and reduce costs.”
Prof. Dr. med. H. von Tengg-Kobligk
Vice Chair and Associate Professor Radiology (DIPR) Inselspital, University of Bern
Advances “i-care” delivery
“Komed Health gives physicians and nurses easy access and help to share medical information and to bring faster informed decision-making to the point of care. Komed is supporting the legacy infrastructure like pagers by creating command centers.”
Prof. Dr. med. A. Exadaktylos
Chair, Head and Clinical Director Emergency Inselspital, University Hospital of Bern
Reduces interruptions
“Physicians are constantly interrupted. Each interruption results in an increased risk of a medical error and puts the life of the patient in danger. Compound this with the fact that most communication is actually not emergent. An asynchronous communication app like Komed Health can allow me to control how I manage my work and hence, reduce the number of interruptions."
Dr. med. N. Geigy
Clinical Director Emergency Canton Hospital Baselland
Reinvents communication
"Komed Health provides a modern and secure way of communication. The platform allows to have the relevant information at your fingertips, to prioritise it and to respond in ways that don't disturb your workflow."
Dr. med. J. Mertens
Senior Physician University Hospital Zurich
More time with patients
”Whilst treating a patient I need to interrupt the process of care to go physically to the computer and see whether there is any urgent information I shall be aware of. This makes my job very inefficient and frustrating at times. Komed Health can push actionable patient data to the smartphone the moment it becomes available."
Senior Physician
Clinic Genolier
Seamless Collaboration
“Komed Health transformed our internal communication, functioning like popular messaging apps but with robust data protection for medical needs. Adoption was swift due to its familiar interface, streamlining communication within the CSB. Direct information flow from administration reduced email exchanges, and employees easily create groups for targeted communication.”
Nichole Domenighini
Lead QM and Data Protection CS Bregaglia
Hospitals who trust us

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