Komed Platform – Komed Health

SECURE Messaging
Patient Data
Multiple Devices
SMART Notifications
Media Attachments
Team Roles

One App that secures, integrates and streamlines all communication in any healthcare organisation.

Secure Text Messaging

Komed Health provides a secure and compliant healthcare communication solution for a wide range of healthcare providers, from the largest health systems to small medical practices.

With Komed Health, you can communicate with your colleagues securely from your smartphone, tablet, or desktop, whether they are on-site or off-site. You can exchange real-time, protected messages with individual doctors, nurses, and administrative staff within your organization. Additionally, you can start group conversations around a particular topic or patient, ensuring fast answers and the delivery of information to the appropriate parties.

Integration with Patient Data

Healthcare professionals often spend an excessive amount of time searching for patient data. However, Komed Health can help to reverse this trend. Komed Health’s accessible API interfaces with clinical IT systems, breaking down silos and delivering the most critical, relevant, and timely patient data, such as lab and imaging results, directly to the user’s smartphone as soon as it becomes available.

This eliminates the risk of missed results or consult requests and provides healthcare professionals with actionable, relevant, and real-time data at their fingertips, leading to better patient outcomes and increased productivity. With Komed Health, team communication is integrated with real-time patient data on a single platform.

Multiple Devices

The Komed platform is available as a downloadable app on iOS and Android smartphones and tablets via the Apple Store and Google Play. It can also be accessed on desktops as a web application, which is compatible with most commonly used browsers. Unlike other platforms, Komed Health allows users to stay connected seamlessly across multiple devices at the same time, whether they’re doing deskwork or on-the-go.

Smart Notifications

To ensure that critical information is promptly received, the Komed app provides an option to send messages with high priority. Moreover, significant messages can be pinned in a chat for easy retrieval in the future.

In a group chat, senders can specifically request a response from a particular team member, such as seeking a second opinion for a complex patient case. Read receipts offers useful feedback on who has received and seen important updates.

Lastly, notifications can be temporarily scheduled and disabled to prevent unnecessary alerts during breaks and off-duty hours.

Media Attachments

In the field of medical care, images can be worth more than a thousand words. With the Komed platform, users can not only exchange text messages but also share pictures, audio files, videos, and other types of files with the same high privacy and security standards that are inherent in the Komed platform. This feature ensures that pictures of a patient’s wounds or other sensitive information do not end up in unintended places, such as a personal photo album.

Role based Messaging

Successful teamwork demands a certain level of adaptability. With the Komed platform, you have the ability to define specific roles, such as “On-call Surgeon” or “Ultrasound Technician”. These roles can be assigned to one or multiple team members based on their availability, workflow requirements, or any other pertinent circumstances. Other team members can then easily communicate and collaborate with the designated role-holder(s) without the need for time-consuming shift planning or inquiry. Additionally, even with shift changes, information remains accessible, ensuring a smooth and efficient handover process.

A successful roll-out

"An easy-to-deploy and easy-to-use but nevertheless secure messaging app is desperately needed in healthcare facilities. Komed Health allows our employees to easily communicate and exchange real-time information without being scared that the data is somewhere in US.“

Michele Marazza

Lead Process Development, EOC Cantonal Hospital Ticino

Secure information exchange

“I love the Komed app. Since we use it, our communication improved and can coordinate tasks among us much faster.”

Nurse Surgery

EOC Cantonal Hospital Ticino

Faster information flow

“Using Komed Health we could rapidly transfer imaging findings from Radiology to the treating physicians and caregivers, to support their treatment decision process. On the other hand we can receive valuable information to improve the quality of our reports. All in all this may significantly save valuable time and reduce costs.”

Prof. Dr. med. H. von Tengg-Kobligk

Vice Chair and Associate Professor Radiology (DIPR) Inselspital, University of Bern

Advances “i-care” delivery

“Komed Health gives physicians and nurses easy access and help to share medical information and to bring faster informed decision-making to the point of care. Komed is supporting the legacy infrastructure like pagers by creating command centers.”

Prof. Dr. med. A. Exadaktylos

Chair, Head and Clinical Director Emergency Inselspital, University Hospital of Bern

Reduces interruptions

“Physicians are constantly interrupted. Each interruption results in an increased risk of a medical error and puts the life of the patient in danger. Compound this with the fact that most communication is actually not emergent. An asynchronous communication app like Komed Health can allow me to control how I manage my work and hence, reduce the number of interruptions."

Dr. med. N. Geigy

Clinical Director Emergency Canton Hospital Baselland

Reinvents communication

"Komed Health provides a modern and secure way of communication. The platform allows to have the relevant information at your fingertips, to prioritise it and to respond in ways that don't disturb your workflow."

Dr. med. J. Mertens

Senior Physician University Hospital Zurich

More time with patients

”Whilst treating a patient I need to interrupt the process of care to go physically to the computer and see whether there is any urgent information I shall be aware of. This makes my job very inefficient and frustrating at times. Komed Health can push actionable patient data to the smartphone the moment it becomes available."

Senior Physician

Clinic Genolier

Seamless Collaboration

“Komed Health transformed our internal communication, functioning like popular messaging apps but with robust data protection for medical needs. Adoption was swift due to its familiar interface, streamlining communication within the CSB. Direct information flow from administration reduced email exchanges, and employees easily create groups for targeted communication.”

Nichole Domenighini

Lead QM and Data Protection CS Bregaglia